Effective Leadership and Organizational Change: A Case Study of Developing a Sustainable, Distributed, Self-Correcting Assessment System
Change efforts are often characterized by bursts of activity over the short term, falling short of full implementation, and sometimes punctuated by the collapse of well-intentioned plans. In this session, we present two complementary approaches to facilitating change that can avoid these dead ends: a strengths-based approach to collaborative leadership, and double-loop learning to correct mistakes. The strengths-based model, developed by the Gallup Organization, emerged from their work with the Clifton StrengthsFinder with over five million people worldwide. This model can facilitate a shift from centralized leadership to synergistic teamwork. Next, we look at the part that failure can play in teaching an institution to sustain change. Using the example of assessment, we show how setbacks or mistakes can be seen as part of a feedback loop that leads to ongoing improvement. Join us and add to your toolbox of strategies to facilitate and sustain change at institutional or departmental levels.
